I recently have been disgusted with the unethical behavior exhibited by funeral industry professionals, which have been reported in the news lately. It is a shame that members of the funeral industry completely disregard the sanctity of our profession and betray the trust a family places in a funeral professional. The death of a loved one is an incredibly difficult time, and a family needs to feel supported and cared for when they choose a funeral professional to take care of their loved one. Ethical treatment of the deceased is the highest priority for Memorial’s funeral homes and cemeteries. We adhere to the ethical standards of the National Funeral Directors Association and adhere to the standards of the Cremation Association of North America for our cremation services. We prominently display our commitment to the families that we serve in our locations and on our website. It is an honor and a sacred duty to help a family when they have lost a loved one. It is a spiritual and reverent experience to care for those who have died. We are committed to leading the way in funeral industry ethics, and show the communities, where we serve, that there are funeral homes that do take their duties and responsibilities seriously. Because of my association with many other funeral service providers around the state of Utah, I am confident they also strive to care for deceased people in the most ethical manner.
Memorial Mortuaries, Cemeteries & Cremation Services Mission Statement
We strive to create a meaningful, lasting experience that reflects the dignity of life, and allows each family we serve to establish a personal and unique experience that will help them begin the healing process by celebrating the life of their loved one.
Furthermore we commit, as Staff for Memorial Mortuaries, Cemeteries & Cremation Services, to serve and strengthen the communities in which we are privileged to reside and conduct business.
Memorial Mortuaries, Cemeteries, & Cremation Services Code of Conduct
As Funeral Professionals we hold ourselves to the highest industry standards
and adhere to the Code of Ethics as outlined by the National Funeral
Directors Association, which reads as follows:
To the public, we pledge:
• As funeral professionals, we herewith fully acknowledge our
individual and collective obligations to the public, especially to those
we serve, and our mutual responsibilities for the benefit of the funeral
service profession.
• Vigilant support of public health laws; proper legal regulations for the
members of our profession; devotion to high moral and service
standards; conduct befitting good citizens; and honesty in all offerings
of funeral service and in all business transactions.
To those we serve, we pledge:
Confidential business and professional relationships; cooperation with
the customs of all religions and creeds; observance of all respect due to
the deceased; high standards of competence and dignity in the conduct of
all service; and truthful representation of all funeral service offerings.
To our profession, we pledge:
• Support of high educational standards and licensing laws;
encouragement of scientific research; adherence to sound business
practices; adoption of improved techniques; observance of legal
standards of competition; and maintenance of favorable personal
relations.
• To subscribe to the principles set forth in the Code of Ethics of the
National Funeral Directors Association and pledge our best efforts
to make them effective.
To the Government, we pledge:
• To maintain strict compliance with the letter and the spirit of all
governmental laws and regulations that impact the funeral consumer,
the funeral profession, and the public health.
I am Brandon W. Burningham, CFSP, CPC, and I thought you might like to know.
Brandon W. Burningham CFSP, CPC